For Online Terms and Conditions, click here.
- App Purpose and Services
The App is not intended to be used by, and is not marketed or directed towards, any person under the age of majority in his or her province of residence.
- Accounts and Passwords
To use certain Services offered through the App, you will need to create a profile. As part of the process to create, register and maintain your profile, you must provide us with certain current, complete, and accurate information or other data that we may request during the registration process.
You agree to: (a) maintain the confidentiality of any passwords or other profile identifiers which you choose or that are assigned to you as a result of any registration or profile creation with the App; and (b) be responsible for all activities that occur under such password or profile. Further, you agree to immediately notify us of any unauthorized use of your password or profile in the event that the confidentiality of your password or your profile is compromised. Failure to comply with this paragraph may result in immediate termination of your profile. We shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
Our Privacy Statement describes how we collect, use and disclose personal information. Certain functionality of the App may need to access your Device and information stored on it so that it works properly. By using the App you consent to this.
All content and data made available through the App, is owned solely and exclusively by us and/or third parties. You may not: (a) publish, publicly perform or display, or communicate to the public or otherwise distribute to any third party any of its content; (b) market, sell, re-sell or make commercial use of the App or any of its content; (c) systematically collect from or make derivative uses of the App or of its content.
If you make any information, data or content available to us on or through the App, including by contacting us, or by providing comments or ideas about our Services or the App, you are deemed to grant us a non-exclusive, transferable, sub-licensable, irrevocable, royalty-free, perpetual, worldwide license to store, use, copy reproduce, modify, adapt, edit, translate, publish, perform and display any such content, without any payment or restriction. You are solely responsible and liable for any content you make available on or through the App or that is made available using your App account.
- Intellectual Property
The WESTERN UNION name and logo, and all names logos related to the App or Services are either trademarks or registered trademarks of the company (or its affiliates, suppliers, partner businesses or licensors, as applicable). You acknowledge that the App, the Services and any underlying technology used in connection with the Services contain intellectual property and proprietary information. You may not use, reproduce, distribute, modify or create derivative works of, publicly display (including by framing any content), or commercially exploit any part of the App or Services, or aforementioned registered or unregistered trademarks, intellectual property or proprietary information except as necessary to view the content therein and to create a reasonable number of copies of portions of such content (without modification) for your personal, non-commercial use. In addition, all page headers, custom graphics, button icons, and scripts are service marks and/or trademarks of Western Union. You may not use, reproduce, distribute, modify or create derivative works of them without our prior written consent.
All right, title and interest in and to the App, any content thereon, the Services, the technology used in connection with the Services, and any and all technology and any content created or derived from any of the foregoing is the exclusive property of Western Union (or its affiliates, suppliers, partner businesses or licensors, as applicable).
- Use Restrictions
You agree that when using the App you will not: (a) permit any other person to use your profile for their benefit; (b) interfere with or circumvent any copyright or other technical protection mechanism or reverse engineer, decompile, disassemble, or otherwise in any manner deconstruct all or any part of the App or any software or technology or content forming part thereof; (c) take any action or use any program or device that may result in or is intended to interfere with the operation and functioning of the App or to shut down, overload or overwhelm the Website; (d) copy, republish or redistribute any part of the App, including by caching, framing or similar means; or (e) send it to anyone else or copy or modify any part of it in any way; (f) attempt to extract any source code from the App, disassemble it or make any derivative versions, or attempt to interrupt or decipher the transmissions between the App and our systems.
In addition, you must not use the App for any of the following purposes:
(i) anything unlawful or illegal or which is fraudulent or malicious or which promotes any criminal activity or provides information about the same;
(ii) anything which is defamatory, harassing or threatening or which otherwise infringes or violates the rights of others. This includes any information that you may add or upload to the App;
(iii) interfering in any way with any other user of the App; and/or
(iv) knowingly introducing viruses or other malicious or harmful material or using it in connection with unsolicited communications.
If the version of the App you are using facilitates performing money transfer transactions, please note that security is of paramount importance. You must keep your Device secure and properly close the App after each use. You must ensure that any security details, money transfer and profile information and all other information that you provide to us via the App or otherwise is complete, accurate and up to date.
- Charges and Minimum system requirements
You may be charged by your service provider for downloading and/or accessing the App on your mobile phone, tablet or other handheld device (the “Device”). These charges may include data roaming charges if you do this outside your home territory. All these charges are solely your responsibility. If you do not pay the bills for your Device then we assume that you have the permission from the person that does before incurring any of these charges. We will not charge a separate fee for accessing the App, but you may be charged fees for using the Services that may be offered through the App. WUC will prominently disclose any fees charged by WUC. prior to you being charged. The App will only work on compatible Devices and operating systems and certain functionality will only work if your Device is connected to the internet. Some features may also only be available with certain operating systems.
You agree that we have the right to monitor and review your use of the App and Services from time to time, and to use “cookies”, “log files” and your “browsing data” in accordance with the Privacy Statement.
We may in our sole discretion provide you with troubleshooting support concerning your use of the App and any Services, but we are under no obligation to do so.
- The App and Services are provided “as is” and “as available”
You understand and agree that the App and its content and the Services are provided on an “as is” and “as available” basis and, except to the extent expressly provided for under applicable law, the we expressly disclaim all representations or warranties or conditions of any kind or nature whatsoever, whether express or implied, and whether arising by statute or otherwise in law, from a course of dealing or usage of trade, including without limitation, any implied warranties or conditions, any condition or warranty of merchantability, title or non-infringement of third parties rights and any condition or warranty of fitness for a particular purpose.
We may provide links on the App to other web-based resources, including those operated by parties other than us. These links are provided for your convenience and we not responsible for the availability of such websites or resources. We do not endorse or accept responsibility for the content of such external websites or resources. Your access and viewing of any third party websites or resources is conducted at your own risk.
- Limitation of Liability
Except to the extent prohibited by applicable law, WUC and its affiliates, and each of their respective directors, officers, employees, consultants and agents will not be liable for any direct, indirect, incidental, special or consequential damages or any loss that results from the use of, or the inability to use, the App or the Services, or for any loss or transmission of any confidential or sensitive data or information.
Any disputes arising hereunder shall be governed exclusively by the laws of the province of Ontario and the laws of Canada applicable therein, without giving effect to their conflict of laws principles; provided, however, if your domicile or residence is in Quebec at the time of any transaction perform through the App, the laws of Quebec shall govern.
- Identity And Location Verification
You authorize western union to request your mobile carrier to use your mobile subscriber details for verifying your identity. Those details may include name, billing address, email, and phone number. This information may also include location information, if available.