On a Mobile Wallet*

Mobile Money Transfer service is an easy, fast and convenient way to send money to a Receive's mobile phone. Available in the Philippines with Globe GCASH or Smart Money and in Kenya with Safaricom M-PESA when money is sent from Canada.

Learn more about this service

When money is sent to a mobile phone, funds are deposited securely into the Receiver's mobile 'wallet', or account tied to the mobile phone number provided.*

Review the available destination countries and Mobile Operators shown in the chart below.

Confirm that the Receiver has a mobile wallet* with one of the listed Mobile Operators in the destination country.

Obtain the Receiver's mobile number, including the country code.

Confirm money has been deposited by checking Receiver's bank account or contacting the bank.

Visit a participating Agent location and complete the Send Money Form with the details including the Receiver's name and mobile phone number.

Frequently asked questions

* Funds will be paid to Receiver's mobile wallet account provider for credit to account tied to Receiver's mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Send Money Form for restrictions.

* Standard message and data rates from Mobile Service Providers may apply.

Destination Countries and Mobile Operators

Country	Mobile Operator
Philippines	Globe GCASH SMART Money
Kenya	Safaricom
Uganda	MTN
Burkina Faso	Inova
Madagascar	Telma
Tanzania	Vodacom
Bangladesh	Banglalink
Afghanistan	Roshan
Paraguay	Tigo Money

Did you know?

Receivers can use funds in their mobile wallet to:

Pay bills

Purchase airtime

Withdraw cash

Buy goods and services

* Service options are determined by the mobile phone service provider.

What is a mobile wallet?

A mobile wallet is an account that is linked to a mobile phone into which money can be deposited or withdrawn.

Receive Money in a Bank*

Receiving money directly into a qualifying bank account is easy and convenient. Funds are generally deposited within one to three banking days depending on the country and bank.

Obtain the Receiver's bank account information.

Visit an agent location to send the money

Wait 1-3 o three banking days for money to be deposited into your bank account.

Confirm money has been deposited by checking Receiver's bank account or contacting the bank.

Country	Information Receiver To Provide to Sender
United States	Receiver's name Bank name Bank Routing Number (a 9 digit number normally found on the bottom of cheques) Bank Account Number
China	Receiver's name Bank name ATM / Debit Card Number (found on receiver's debit card) Contact phone number *On first time receiving money, the Receiver needs to call the Western Union China Hotline +86 800-820-8050 ( or +86 21 68664622) to verify ID.

*Information on where the service is available can be found at a participating Western Union® Agent location or by calling our Customer Service Center at 1-800-235-0000.