Sending Options

Receiving Options

At an Agent Location

  • Step 1.

    Fill out a 'To Receive Money' form at a Western Union Agent Location

  • Step 2.

    Give the form, current government-issued photo ID and 10-digit MTCN to the Agent clerk.

  • Step 3.

    Agent clerk will give the money in cash or cheque, and a receipt.

On a Mobile Wallet

Mobile Money Transfer service is an easy, fast and convenient way to send money to a Receive's mobile phone. Available in the Philippines with Globe GCASH or Smart Money when money is sent from Canada. Learn more about this service

Country Mobile Operator
Philippines Globe GCASH SMART Money

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The Toll Free number for in language customer service for the Caribbean is: 1-877-737-2486

The Customer Service staff speaks: Tagalog

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