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In some parts of the world you can send money to a bank account. Please check with Customer Service or your Western Union Agent for details.
No, you do not need a bank account to send or receive money.
Any time after the money transfer has been sent, you can track your money transfer online at this web site. All you need is your name and the Money Transfer Control Number (MTCN) to verify if the money transfer has been paid.
At an Agent location you can send as much money as you like. However, certain security compliance requirements must be met for amounts exceeding $1,000.00 or to comply with government requirements. If you are sending to the state of Arizona in the United States, you may only send $450 USD per transaction.
The maximum amount of money you can send online in a 30-day period is CA $500.00 for transfers within Canada and the United States., and CA $999.99 for transfers outside Canada and the United States.
Senders may need to present identification or provide other information to meet government requirements. To send money from an Agent location you do not need a credit card, debit card, bank account, Western Union membership, or citizenship papers.
Money is usually available for pick up within minutes of sending. However, pick up is subject to Agent location hours of operation, differences in time zones and conditions of service.
You can check the status at www.westernunion.ca and click on TRACKING. You need the sender's name and the Money Transfer Control Number (MTCN) to determine if the money is available for pick up.
You may pick up your money transfer at any Agent location.
In most cases, money transfers are paid out in cash in local currency. However, depending on the amount sent and the location, some money transfers will be paid out by cheque, or in a combination of cash and a cheque. Other restrictions may apply.
Customers receiving money need a valid form of identification or, in some cases, the answer to a test question provided by the sender. You will need to complete a "To Receive Money" form with the following information: your name, address, amount expected. You also need to know the sender's name, telephone number, city and province/territory being sent from. Some restrictions and other requirements may apply.
Within Canada: Drivers License, current passport or provincial health insurance card are valid identification. Outside of Canada identification requirements may be different. Check with the Agent location in the receiving country.
The service is available online 24 hours a day, 365 days a year. Each Western Union Agent location determines its own hours of operation, and most maintain extended hours, or even stay open around the clock. You can use the Find an Agent tool online to find an open Agent location. The Western Union Money Transfer Service is also available 24 hours a day, 365 days a year over the telephone. Simply call 1-800-235-0000 to speak with our Customer Service representatives.
The sender completes a "To Send Money" form and pays the Agent cash to cover the transfer amount plus applicable fees. The Agent immediately processes the transaction. To pick up the money, the receiver completes a "To Receive Money" form at any Western Union Agent location and provides proper identification, or answers a test question. The agent then pays the transfer amount to the receiver.
The Western Union Money Transfer service at Agent locations offers the ability to send cash at Agent locations worldwide. Agents may also accept credit cards or debit cards.
The money transfer service offered online gives consumers and businesses the ability to send money using a Visa® or MasterCard® credit card issued by a Canadian financial institution. Receivers can pick up funds at Agent locations worldwide. Learn more about how to send money online.
The money transfer service offered over the telephone offers the ability to send money using a Discover®, Visa® or MasterCard® credit card issued by a Canadian financial institution. Call 1-800-325-6000 to speak to a Customer Service representative, who will walk you through the money transfer process.
The Quick Collect service allows you to send a payment directly to a participating biller in Canada.
Billers participate at their own choice. You will need the billing company's code city, code province and your billing account number in order to process the transaction. You must contact your billing company directly to obtain this information.
You will receive a Money Transfer Control Number (MTCN) on your receipt as confirmation that the payment was sent to your billing company. With the MTCN you can contact your billing company and confirm receipt of the payment.
There is a fee of $15.00 Canadian dollars.
You will need the billing company's CODE CITY, CODE PROVINCE and your billing account number in order to process the transaction. The billing company can provide the correct CODE CITY and PROVINCE.
No, there is no cost to register.
Registration is required for most online services. After you register, sending a money transfer, a payment or message can be accomplished in just minutes since your information is pre-filled in the page fields. This saves you the time and trouble of typing it in every time you want to send money, a payment, or a message using the web site.